Collaborate across public channels, private project groups, direct messages, and pinned chatter
What this does
Connects factory supervisors, estimation engineers, site project managers, and executive leadership via dedicated real-time discussion channels (e.g. #factory-cutting, #site-snagging, #engineering-approvals).
Before you start
- Internal User access.
Steps



Important
Creating project-specific private channels keeps all CAD submittals and site approvals documented in one searchable thread.
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01
Open the Discuss application from the main app switcher.
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02
Under Channels, click + to join existing channels or create a new public/private channel.
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03
Under Direct Messages, start 1-on-1 or multi-user private chats with colleagues.
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04
Use
@namein any message to notify and ping specific project team members. -
05
Hover over important messages and click Pin to Channel to keep critical installation specs or site access guidelines easily visible to all members.
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06
Drag and drop CAD elevation drawings, site photos, or PDF glass specs directly into the chat input bar.
Common mistakes
- Discussing confidential project pricing in general public channels.
- Uploading unlabelled site photos without referencing the specific window opening or villa number.
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