Follow a project from enquiry to handover
What this does
Walks the standard fabrication project the way WindoorERP runs it: five phases, four payments, and a named owner on every step — from the first enquiry to the closed financial account.
The Project Workflow — Aluminium & Wood map draws the same route. Open it in User Manual › Process Maps and read this article beside it.
The five phases
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01
Sales — the enquiry is captured, surveyed and costed; the offer is priced, discounted if approved, and signed into a contract.
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02
Project management — the project record opens: schedule, project log and cost log. Final measurements are taken and the technical office issues shop drawings.
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03
Production — the plan is launched, stock is checked, what is missing is purchased, and the factory cuts, assembles and inspects.
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04
Installation — units are delivered to site, fitted by the site team under the project manager, and reported on daily.
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05
Closing — final quantities, final offer, final invoice; the project log and the financial account are closed together.
The four payments
- Advance payment — on contract signing. Nothing starts before it lands.
- Second payment — released by the client's approval of drawings and material samples.
- Third payment — on delivery to site.
- Final payment — against measured final quantities after installation.
Where aluminium and wood differ
Both project types share the whole route and split only at installation:
- Aluminium is fitted in two phases. Frames go in first, the technical office raises the glass purchase request against the installed opening, and glazing follows in phase two.
- Wood arrives finished and glazed from the factory, so the site work is a single phase.
The hand-offs that go wrong
- Survey to technical office. Production must build to the final measurements, never to the ones used for pricing.
- Technical office to production. A cutting list printed before the last drawing change is the most expensive piece of paper in the building.
- Production to site. Units leave against a delivery form and a project — not "on the truck that was going anyway".
- Site to finance. The signed handover is what unlocks the next invoice.
Important
Every rework loop on the map — repricing, drawing notes, failed quality checks — goes back to the step that owns the decision, not to the beginning. Sending a rejected unit back to sales is how a week disappears.
Common mistakes
- Starting production against an unsigned contract or an unpaid advance.
- Ordering glass before the aluminium frames are installed and measured.
- Leaving the project log open after the final invoice, so nobody can tell finished projects from live ones.
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