WindoorERP Documentation 19.0

Raise and resolve Non-Conformance Reports (NCR) and rework orders

1 min read Updated 2026-08-28 WindoorERP 19.0

What this does

Controls the formal logging, containment, root-cause investigation, and rework routing of defective frames, scratched glass, or incorrectly milled extrusions.

Before you start

  • Quality inspectors assigned with NCR creation permissions.

Steps

Non-conformance reports list showing defect severity, affected MOs, and containment status

NCR detail record detailing root cause analysis, scrap authorizations, and corrective actions

Important

All scrapped profiles from NCRs must be logged with their exact root-cause reason code to drive supplier warranty claims and operator training initiatives.

  1. 01
    Navigate to Production › Quality › Non-Conformances and click New.
  2. 02
    Select the defective Manufacturing Order, Serial Number, and responsible Work Center.
  3. 03
    Categorize the defect type (e.g. Milling Misalignment, Anodizing Scratch, Glass Scallop Fracture).
  4. 04
    Assign the disposition action: Rework in Shop Floor, Scrap & Reorder Extrusion, or Use As-Is (Deviation Approval).
  5. 05
    Track corrective actions to completion and verify root-cause closure before closing the NCR.

Common mistakes

  • Attempting to cover up scratched powder-coated frames with aerosol touch-up spray without QC approval.
  • Closing NCR reports before replacement parts have passed secondary inspection.

Continue learning

Enforce multi-level engineering and managerial approval matrices for rework and scrap Enforces governance over high-value scrap disposals, architectural deviation…

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