WindoorERP Documentation 19.0

See which departments WindoorERP serves

3 min read Updated 2026-08-28 WindoorERP 19.0

What this does

Shows the whole platform on one screen: the twelve departments WindoorERP serves, what each one does inside the system, and where work crosses from one department to the next.

Use it the way you would use a floor plan — to find out where you are, what is next door, and which door to open.

Open the map

  1. 01
    Go to User Manual › Process Maps.
  2. 02
    Pick WindoorERP Platform Map from the list on the left.
  3. 03
    Drag the background to move around, scroll to zoom, and press Fit to bring the whole map back into view.
  4. 04
    Click any box. The article behind it opens beside the map, without losing your place.

The departments it serves

  • Sales & CRM — enquiries, quotations priced from the drawing, contracts.
  • Design & Estimation — the window configurator: geometry, profiles, glass and hardware.
  • Technical Office — shop drawings, material lists and quantities the factory can build from.
  • Project Management — schedule, project log and cost log on one record.
  • Procurement — purchase requests, supplier quotes, purchase orders and their approvals.
  • Inventory — raw material, production and finished goods stores.
  • Production — production plan, cutting lists, labels and shop-floor progress.
  • Quality Control — incoming, in-process and on-site inspection.
  • Logistics & Installation — delivery, install schedule, daily reports and handover.
  • After-Sales & Service — service requests, warranty work and maintenance contracts.
  • Finance & Accounting — advance, progress and final invoicing against what was delivered.
  • Management — the approvals that gate the process, and the numbers behind them.

How to read it

  • The centre box is the platform. Each box around it is a department, and the boxes hanging off a department are what that department actually does in the system.
  • A dashed link is a hand-off — the moment work leaves one department and becomes another department's input.
  • The small list inside a box is what that step produces: the form, the document or the record the next person needs.
  • A box with a small book icon has an article behind it. Boxes without one are parts of your process the manual does not cover yet — a useful list in itself.

Important

This map is data, not a picture. Every box is a record you can rename, move, recolour and point at your own article — see Draw your own process map. Nothing here is a screenshot that goes stale the day your process changes.

Common mistakes

  • Reading the map as an org chart. It shows responsibilities, not reporting lines — one person often owns three boxes in a small company.
  • Expecting every department to be installed. Apps you did not buy still appear on the map; the boxes simply have no screen behind them.
  • Treating the shipped map as the final word on your company. It is the starting point you edit.

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