Configure geographic sales territories and postal jurisdiction rules
What this does
Partitions customer market regions into clear geographic territories (e.g. Northern Province, Western Coast, Central Capital) to assign local site surveyors and installation teams.
Before you start
- CRM Administrator privileges.
Steps


Important
Territory rules ensure inquiries from distant sites are instantly routed to the nearest regional fabrication and survey hub.
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01
Open CRM › Configuration › Territories.
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02
Click New to establish a sales territory.
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03
Define territory boundaries: assign cities, postal code ranges, and regional governorates.
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04
Link the territory to the responsible regional Sales Team and Service Branch.
Common mistakes
- Overlapping postal code definitions across competing sales branches.
- Failing to update territory boundaries when opening new regional showrooms.
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